The Call Center was created in response to client demand. We do all the work handling leads, we sift through potential customers who are just interested versus those who are ready to buy. Outbound calls are made to those customers who have expressed some interest in our clients' services or products. Once the call center representative handling the call establishes that the customer is a "warm" or interested enough lead to be transferred on to the client, the call center attempts to reach the client's specialized agent to ensure there is someone immediately available, and then they transfer the call. This means that only the customers who are in the last stage of their decision process are handed off, so you only have to focus on the most important part - THE SALE.
US Marketing Source is a US based company with live transfer (call center) services delivered from our American call center location. Language barriers can hurt your brand. When customers can’t understand the agents who are calling, they can become frustrated. Our American call center representatives speak your customers language. We offer affordable live leads solutions that give your business that local presence your customers know and appreciate.
Your Account Specialist and the Call Center team work together to provide you all the support you need to make your qualified Live Transfer Leads campaign a success! Our Reps are ready to represent your business! We treat our customers like family, and will treat yours the same way.
To create an environment and culture that empowers our call center team to passionately represent our clients brands with warmth and confidence.
To know our clients and their services and understand how they help the consumer.